Sarah Townsend

Kully was amazing, she went the extra mile for me. Keeping in contact with me and dealing with the warranty after I had had so much trouble with the previous garage. Marcus gave me some great advise which gave me the words to claim my expenses back from Audi Aberdeen. So from the first conversation with Marcus to the technician that worked on my car and Kully who looked after me, I couldn’t be happier and will be recommending Fontain to everyone.

Sarah Townsend, January 2020

Fontain - 25 Years of Audi
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Business operation under National Lockdown

January 2021

 

Fontain Motors will remain open during National Lockdown with careful safety measures in place. We’ve assembled a short list of the most common questions we’re being asked.

 

Q: Can you service or repair my car?

A: Yes we can; we’re proud to have been safely running our aftersales department through (almost!) all of 2020 and will continue to do so in 2021. We’ve contactless drop-offs and collections, and careful hygiene measures in place.

 

Q: Can I buy a car?

A: Yes you can. You can buy online for a “click and collect” purchase or use our delivery service.

 

Q: Can I book a viewing? Can I book a test drive? Can I browse?

A: Unfortunately not, our showroom must remain closed whilst under National Lockdown restrictions. We cannot offer a test drive or viewing before the purchase is complete. You can only visit us to collect a car you have already purchased. The same rules apply to all car dealerships.

 

Q: How can I see the car before I decide?

A: Every car on our website has dozens of photographs, a walkaround video, a detailed specification list, and details of its service history. On top of this we can provide a personalised video to show you anything else you’d like to see or even arrange a video call to talk and show you around the car, live.

 

Q: Can I still part exchange my car? Can I still finance a purchase?

A: Yes you can, get in touch if you’d like to discuss.

 

Q: I’m still not sure about buying a car I haven’t seen…

A: Fontain Motors has been trading for very nearly 30 years and specialising in Audi for more than 25 of those. We’re completely independent and despite a small staff boast very nearly a century of experience between us. See our Google business page for over 300 verified reviews from our customers or give us a call for a chat. We’ll do our utmost to put your mind at ease.

 

Q: Can you give me a loan car whilst mine is with you?

A: Yes we can. Our fleet of loan cars is running as normal with extra hygiene measures in place.

National Lockdown Update