This is the third episode of our new question of the week series!
Over the weeks we will be looking at a mixture of technical and basic problems/resolutions for your Audi/Seat/Skoda/VW issues.
Fontain Motors will remain open during National Lockdown with careful safety measures in place. We’ve assembled a short list of the most common questions we’re being asked.
Q: Can you service or repair my car?
A: Yes we can; we’re proud to have been safely running our aftersales department through (almost!) all of 2020 and will continue to do so in 2021. We’ve contactless drop-offs and collections, and careful hygiene measures in place.
Q: Can I buy a car?
A: Yes you can. You can buy online for a “click and collect” purchase or use our delivery service.
Q: Can I book a viewing? Can I book a test drive? Can I browse?
A: Unfortunately not, our showroom must remain closed whilst under National Lockdown restrictions. We cannot offer a test drive or viewing before the purchase is complete. You can only visit us to collect a car you have already purchased. The same rules apply to all car dealerships.
Q: How can I see the car before I decide?
A: Every car on our website has dozens of photographs, a walkaround video, a detailed specification list, and details of its service history. On top of this we can provide a personalised video to show you anything else you’d like to see or even arrange a video call to talk and show you around the car, live.
Q: Can I still part exchange my car? Can I still finance a purchase?
A: Yes you can, get in touch if you’d like to discuss.
Q: I’m still not sure about buying a car I haven’t seen…
A: Fontain Motors has been trading for very nearly 30 years and specialising in Audi for more than 25 of those. We’re completely independent and despite a small staff boast very nearly a century of experience between us. See our Google business page for over 300 verified reviews from our customers or give us a call for a chat. We’ll do our utmost to put your mind at ease.
Q: Can you give me a loan car whilst mine is with you?
A: Yes we can. Our fleet of loan cars is running as normal with extra hygiene measures in place.